Refund and Returns Policy
Returns are accepted within 14 days for unopened, sealed products.
Return Conditions
Due to the nature of supplements and cosmetics, products can only be returned if unopened, unused, and sealed in their original packaging.
Return Window
Return requests must be made within 14 days of receiving the order.
How to Request a Return
Contact us at info@suplify-supplements.com with your order number and the reason for the return. We will confirm the return address and next steps.
Refund Processing
- Refunds will be processed once returned products have been received and inspected.
- Refunds are issued to the original payment method.
- Shipping costs are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, contact us within 14 days of delivery and we will arrange a replacement or refund at no extra cost to you.
Company Information
SUPLIFY LTD
Company Number: 16723622
Registered Office: Office 14700, 182-184 High Street North, East Ham, London, E62JA, United Kingdom
Email: office@suplify-supplements.com