Terms of Service

Last updated: 2 September 2026

Overview

This website is operated by SUPLIFY LTD. Throughout the site, the terms “we”, “us”, and “our” refer to SUPLIFY LTD. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including the additional terms, conditions, and policies referenced herein and available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of them, you may not access the website or use any Service. Where these Terms are treated as an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store are also subject to these Terms. You may review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website, and it is your responsibility to check this page periodically. Your continued use of the site following the posting of any changes constitutes acceptance of those changes.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years of age and at least the age of majority in your jurisdiction of residence, or that you are of the age of majority and have given us your consent to allow any minor dependents to use this site.

You may not use our products for any unlawful or unauthorised purpose, nor may you, in using the Service, breach any laws applicable in your jurisdiction (including but not limited to copyright and consumer-protection laws). You must not transmit any worms, viruses, or other destructive code. Any breach or violation of these Terms will result in the immediate termination of your access to the Service.

Section 2 – General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content may be transferred unencrypted and may involve (a) transmission across various networks and (b) changes to conform to the technical requirements of connecting networks or devices. We do not process card payments, so no card details are ever collected or transmitted through our website.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material provided is for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources.

This site may contain historical information that is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or Services

Certain products or services may be available exclusively online through the website. These may have limited quantities and are subject to our Refund and Returns Policy.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device’s display of any colour will be accurate.

Our products are food supplements and cosmetics. They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease. Always read the label and use as directed.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, and may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer, and to discontinue any product at any time. We do not warrant that the quality of any products or services purchased by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 – Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment details, and/or orders that use the same billing or shipping address. We may also limit or cancel orders that, in our judgement, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information so that we can complete your transactions and contact you as needed. For more detail on how payment is taken, please review our Payments page and our Refund and Returns Policy.

Section 7 – Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge that we provide access to such tools “as is” and “as available”, without any warranties, representations, or conditions of any kind. We shall have no liability arising from or relating to your use of optional third-party tools, which you use entirely at your own risk.

Section 8 – Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such sites, and we do not warrant and will not have any liability for any third-party materials or websites. Please review the policies and practices of any third party carefully before engaging in any transaction.

Section 9 – User Comments, Feedback, and Other Submissions

If you send us certain specific submissions (for example, contest entries) or, without a request from us, send creative ideas, suggestions, proposals, or other materials (collectively, “submissions”), you agree that we may, at any time and without restriction, use, edit, copy, publish, and distribute them in any medium, and we are under no obligation to keep them confidential, to pay compensation, or to respond.

You agree that your submissions will not violate any right of any third party and will not contain unlawful, abusive, or otherwise objectionable material. You are solely responsible for any submissions you make and their accuracy.

Section 10 – Personal Information

Your submission of personal information through the website is governed by our Privacy Policy and our Cookie Policy.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after you have submitted your order).

Section 12 – Prohibited Uses

In addition to the prohibitions set out elsewhere in these Terms, you are prohibited from using the site or its content:

for any unlawful purpose;
to solicit others to perform or participate in any unlawful acts;
to violate any international, national, or local regulations, rules, laws, or ordinances;
to infringe upon or violate our intellectual-property rights or those of others;
to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
to submit false or misleading information;
to upload or transmit viruses or any other type of malicious code;
to collect or track the personal information of others;
to spam, phish, pharm, pretext, spider, crawl, or scrape; or
to interfere with or circumvent the security features of the Service.

We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. You agree that from time to time we may remove the Service for indefinite periods or cancel it at any time without notice.

The Service and all products delivered to you through it are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranty, or condition of any kind, either express or implied.

To the fullest extent permitted by law, SUPLIFY LTD, together with its directors, officers, employees, affiliates, agents, and suppliers, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured through it. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including your statutory consumer rights.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless SUPLIFY LTD and its affiliates, directors, officers, employees, and agents from and against any claim or demand, including reasonable legal fees, made by any third party arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

Section 16 – Termination

These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our Service, or by ceasing to use our site.

If, in our sole judgement, you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Any obligations and liabilities incurred prior to termination shall survive.

Section 17 – Entire Agreement

These Terms, together with any policies or operating rules posted by us on this site (including our Privacy Policy, Cookie Policy, Payments page, Shipping Policy, and Refund and Returns Policy), constitute the entire agreement between you and SUPLIFY LTD and govern your use of the Service, superseding any prior agreements or communications. Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

Section 18 – Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales, United Kingdom.

Section 19 – Changes to These Terms

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically. Your continued use of or access to the site following the posting of any changes constitutes acceptance of those changes.

Section 20 – Contact Information

Questions about these Terms should be directed to us at the details below:

SUPLIFY LTD

Company number: 16723622

Registered address:
182-184 High Street North, Office 14700, London, E6 2JA, United Kingdom

Email: info@suplify-supplements.com