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Terms of Service

Company Information

This website (the “Site”) is operated by SUPLIFY LTD, a company registered in England and Wales under Company Number 16723622.

Registered office: Office 14700, 182-184 High Street North, East Ham, London, E62JA, United Kingdom

Email: [email protected]

Definitions

  • “Company”, “we”, “our”, “us” – refers to SUPLIFY LTD.
  • “Customer”, “you”, “your” – refers to any individual or business accessing or using our services.
  • “Products” – supplements and cosmetics offered by SUPLIFY LTD.
  • “Website” – refers to suplify-supplements.com and its subdomains.

Eligibility

  • You must be at least 18 years of age to place an order.
  • By using our services, you confirm that you have the legal capacity to enter into a binding contract.

Products & Information

  • All products offered are sourced from certified European manufacturers.
  • Information on this website is provided for general purposes only and must not be considered as medical or professional advice.
  • Always consult a qualified healthcare professional before using supplements.

Orders & Payments

  • Orders can be placed through our online shop (when available).
  • Prices are displayed in EUR or GBP, inclusive of applicable taxes unless otherwise stated.
  • We reserve the right to refuse or cancel any order at our sole discretion.
  • Payments must be made through the approved payment methods listed at checkout.

Shipping & Delivery

  • We ship products to the address provided at checkout.
  • Delivery times are estimated and not guaranteed.
  • The Company is not liable for delays caused by customs, couriers, or force majeure events.
  • Customers outside the UK are responsible for any import duties, taxes, or customs fees.

Returns & Refunds

  • Due to the nature of supplements and cosmetics, products can only be returned if unopened, unused, and sealed in their original packaging.
  • Return requests must be made within 14 days of receiving the order.
  • Refunds will be processed once returned products are inspected.
  • Shipping costs are non-refundable unless the return is due to our error.

Intellectual Property

  • All content on this website (text, images, trademarks, logos, graphics, product descriptions) is the property of SUPLIFY LTD or its partners.
  • You may not copy, reproduce, distribute, or exploit any material without prior written consent.

Limitation of Liability

  • Products are sold “as is” and are not guaranteed to diagnose, treat, cure, or prevent any disease.
  • SUPLIFY LTD shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access.
  • Maximum liability for any claim shall not exceed the total price paid for the order.

Indemnity

You agree to indemnify and hold harmless SUPLIFY LTD, its directors, employees, and partners from any claims, liabilities, damages, or expenses arising from your misuse of the website or products.

Privacy & Data Protection

Personal information is handled in accordance with our Privacy Policy.

Governing Law & Jurisdiction

  • These Terms are governed by the laws of England and Wales.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts of London, UK.

Amendments

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with the updated date.